Pathfinder Development

Evening Reception Host

US-TX-Houston
Req No.
2016-1106
Category
Guest Service
Type
Regular Part-Time

Overview

The Holiday Inn Express and Suites NW Houston is looking for passionate and energetic Evening Reception Host to join our team! Under general supervision, according to policy, prepares the manager's reception including beer, wine and appetizers for guests, maintains the area in a clean and neat manner, and assists guests by serving beverages. Greets guests and answers questions to maintain a positive image ensuring excellent guest service.

Responsibilities

  • Check station prior to opening for cleanliness of work area.
  • Clear dirty dishes, glasses and utensils, clean and reset tables.
  • Control food waste, loss and usage. Assist in correcting food cost problems.
  • Clean/organize storeroom, refrigerator, and freezer.
  • Clean and maintain kitchen equipment and items including dishware, glassware, etc.
  • Wash work tables/area and walls including appliances and equipment. Complete daily/weekly cleaning schedule (storage areas, cabinets, etc.).
  • Monitors guests’ satisfaction of the manager's reception, and informs General Manager of special comments made by guests.
  • Conducts inventory of all food and service items in order to maintain proper serving levels; may place order with vendors for routine items.
  • Breaks down the serving line: i.e. refrigerates items as necessary; washes all utensils; cleans all counters/tables

Qualifications

  • Requires ability to follow verbal directions.
  • Requires thorough knowledge of cleaning procedures as well as cleaning supplies.
  • Requires ability to work without direct supervision.

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